Announcement: Activation of Temporary Email Continuity Servers - 6:00pm EST
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Thursday, 6th February, 2025
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15:04pm
We are pleased to announce that the following continuity email servers have been successfully provisioned and are now operational. This swift action was taken to ensure that your email communication can resume without delay.
- kmail100.isync.io
- kmail200.isync.io
Key Information for Users:
You should now be able to send and receive emails seamlessly. However, please note the following important points:
- Temporary Measure: This setup serves as a temporary solution.
- Historic Emails Unavailable: During this interim period, you will not have access to your historical emails. Rest assured, all previous emails will be restored once our primary production servers are fully operational.
- Folder Creation Restrictions: To facilitate a smooth transition back to our production servers, we kindly ask that you do not create any subfolders in this temporary environment. This will greatly enhance the efficiency of the migration process.
- Password Assistance: If any user encounters difficulties recalling their password or faces login challenges, you can assist them by accessing the client portal at https://isync.io/billing to reset it.
We appreciate your understanding and cooperation as we work diligently to bring our production servers back online. Thank you for your continued support.
We are still working on all other servers and will update you as soon as they are ready.
iSync.io Support team
